Terms of service
Terms and Conditions
Introduction
Welcome to the website operated by ONSRA GmbH. Throughout this site, the terms “we,” “us,” and “our” refer to ONSRA GmbH. By accessing or using this website, including all information, tools, and services available from it, you agree to be bound by the following terms and conditions (the “Terms”), as well as any additional terms, conditions, and policies referenced herein or available through hyperlinks. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access or use the site or its services. If these Terms are considered an offer, acceptance is expressly limited to these Terms. Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to you.
Section 1 - Online Store Terms
You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction, including copyright laws, while using our services. You must not transmit any worms, viruses, or destructive code. Any breach of these Terms will result in the immediate termination of your access to our services.
Section 2 - General Conditions
Subject to applicable law, we reserve the right to refuse service to anyone at any time for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our services or access to our site without our express written permission.
Headings in these Terms are for convenience only and do not affect the interpretation of these Terms.
Section 3 - Accuracy, Completeness, and Timeliness of Information
We do not guarantee that information available on this site is accurate, complete, or current. The materials on this site are for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on such materials is at your own risk.
Section 4 - Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of our services without notice. We will not be liable for any modifications, price changes, suspensions, or discontinuances of our services. No order is binding until you receive an order confirmation by email. All prices exclude local customs and import fees, which are your responsibility.
Section 5 - Products or Services (If Applicable)
Certain products or services may be available only online through our website and may have limited quantities. They are subject to return or exchange only according to our Return Policy.
We strive to accurately display the colors and images of our products. However, we cannot guarantee that your computer monitor will accurately display colors.
We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction. We may limit quantities of any products or services offered and may discontinue any product at any time. Any offer for a product or service is void where prohibited. We do not warrant that any products, services, information, or other materials purchased or obtained will meet your expectations or that errors in the service will be corrected.
Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per person, household, or order. This includes orders placed under the same customer account or credit card. We may attempt to notify you by email or phone if we make changes to or cancel an order. We also reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate, complete, and current purchase and account information. You agree to update your account information promptly, including email address, credit card numbers, and expiration dates, to ensure we can complete your transactions and contact you as needed.
Section 7 - Age of Users
Our services are available only to users who can form legally binding contracts under applicable law. By using our services and purchasing products from us, you represent that you are at least eighteen (18) years old or otherwise recognized as capable of forming legally binding contracts under applicable law.
Section 8 - Proprietary Rights
We reserve all rights under intellectual property law in the content of our site, products, logos, trademarks, brands, trade names, industrial designs, copyrights, and other related intellectual property.
Section 9 - Personal Information
The collection and use of your personal information through our site are governed by our Privacy Policy.
Section 10 - Limitation of Liability
To the extent permitted by applicable law, our aggregate liability for any damages arising from or related to our services or products, whether in contract, tort, or under any other legal theory, including strict liability and negligence, will not exceed the amounts you have paid us for such services or products. We are not liable for any indirect, special, punitive, or consequential damages or loss of profits, regardless of the form of action, even if advised of the possibility of such damages.
Section 11 - Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this site or related to the service constitute the entire agreement between you and us and govern your use of the service, superseding any prior agreements, communications, or proposals, whether oral or written.
Section 12 - Changes to Terms of Service
We may update these Terms from time to time. We will post any changes on this page and may notify you via email or through our website. It is your responsibility to review these Terms periodically. Your continued use of our website or services after any changes constitutes acceptance of those changes.
Contact Information
For questions or concerns regarding these Terms, please contact us at:
ONSRA GmbH
eu@onsra.com
Or submit a request on our customer service site.